ActiveCollab Feature Enhancements — UX Wins & Delight

01 Overview

Alongside the full app redesign, I led targeted UX improvements addressing specific, high-impact features. These enhancements weren’t just nice-to-haves; they tackled user pain points, delivered small delights, and brought the app closer to modern expectations.

02 The Problem

Users were frustrated by outdated features (e.g., cluttered search, clunky comments), and the app’s rigid architecture wasn’t ready for personalization like themes — creating both UX and technical challenges.

03 My Role

I proactively identified features where thoughtful UX work could unlock big wins, including:

  • Redesigning the search experience to reduce clutter and improve discoverability
  • Designing realtime discussion tools like comment reactions and live updates
  • Implementing responsive design fixes for better cross-device use
  • Leading the introduction of customizable themes, despite technical hurdles
  • Refreshing empty states with 3D visuals matching the new marketing brand

04 My Process

Feature Prioritization
I worked with stakeholders to identify the most valuable areas to improve.
Prototyping & Validation
I designed and tested prototypes, gathering feedback from users and internal testers.
Implementation Collaboration
I worked side-by-side with developers to ensure feasible, performant solutions.
Polishing for Delight
Beyond functional fixes, I looked for moments to add delight — like refreshing the empty states to visually align with the brand.

05 Redesigning the Search Experience

Project One Hero Image

Problem: The search box was awkwardly placed near the logo and, when activated, overlapped it — creating visual clutter and confusing user interactions.

My Approach: Conducted a usability audit, mapped out user flows where search played a key role, and tested alternative placements (top-right, inline, modal search). Prioritized simplicity and discoverability.

Key Decision: Moved the search to a more intuitive location and designed a clean, focused input that didn’t compete visually with branding.

Impact: Improved search usability, reduced accidental misclicks, and created a more polished visual hierarchy. Positive feedback from beta users: ~65% reported the new search felt faster and easier to use.

06 Designing Realtime Discussion Tools (Comment Reactions & Live Updates)

Project One Hero Image

Problem: The app’s comment section lacked modern collaboration tools, leading to clunky communication and forcing users to refresh to see updates.

My Approach: Researched realtime patterns from tools like Slack and Trello; wireframed lightweight interaction designs like emoji reactions and live update indicators; collaborated with developers on feasibility.

Key Decision: Balanced adding modern features without overwhelming the simple UI — reactions and live updates were designed to feel additive, not intrusive.

Impact: Enhanced team collaboration, increased engagement in discussions, and reduced refresh frustration.

Project One Hero Image

07 Implementing Responsive Design Fixes

Problem: Many pages had stacked elements that didn’t adapt well to various screen sizes, hurting the mobile and tablet experience.

My Approach: Conducted a full responsive audit, identifying layout breakpoints and problem areas; worked closely with developers to prototype and test solutions on key screen sizes.

Key Decision: Prioritized the most high-traffic templates and fixed their responsiveness first to maximize impact without overhauling the entire app at once.

Impact: Significantly improved usability on mobile and tablet devices, expanding accessibility for on-the-go users.

08 Designing Customizable Themes

Project One Hero Image

Problem: The app architecture wasn’t originally designed to support user-selectable themes, but offering personalization was a high-requested feature.

My Approach: Mapped out the technical limitations with the dev team; identified which components needed refactoring to enable theming; created theme prototypes (light/dark, color variations) and tested them with users.

Key Decision: Built a scalable theming system, focusing on colors and backgrounds first before expanding to more complex elements.

Impact: Gave users more control over their environment, increasing user satisfaction and aligning the product with modern customization expectations.

Project One Hero Image

09 Refreshing Empty States with 3D Visuals

Problem: Many pages had stacked elements that didn’t adapt well to various screen sizes, hurting the mobile and tablet experience.

My Approach: Conducted a full responsive audit, identifying layout breakpoints and problem areas; worked closely with developers to prototype and test solutions on key screen sizes.

Key Decision: Prioritized the most high-traffic templates and fixed their responsiveness first to maximize impact without overhauling the entire app at once.

Impact: Significantly improved usability on mobile and tablet devices, expanding accessibility for on-the-go users.

Project One Hero Image

10 Impact

Improved user satisfaction with search, collaboration, and personalization.
Positive feedback from beta users: ~65% reported the new search felt faster and easier to use. Post-launch survey showed a +20% improvement in satisfaction scores for the collaboration features.
Enhanced visual cohesion between product and brand presence.
Users described the updated interface as ‘more polished’ and ‘modern’ in qualitative feedback sessions.
Increased engagement with new features like realtime reactions.
Realtime comment reactions saw a 35% adoption rate within the first two weeks, indicating strong initial user interest. Average comment thread length increased by ~15%, showing higher team engagement after introducing live updates. User activity logs showed a ~25% rise in daily active interactions on collaborative tasks after feature rollout.

11Reflection

This experience deepened my skill in balancing UX ambition with technical reality — and reinforced the value of focusing on small, meaningful details that improve everyday user experience.

Want to see more of my work? Check out my Dribbble or Behance or just ask. I'm happy to share my screen. ✌️